You can make a return at anytime within the 30 day period from the date you placed your order with us.
Please note:
- Refunds include the retail price of the returned product shown on your order confirmation
- Refunds can only be credited to the original method of payment
- Online returns within the UK are free. If you’re returning something from elsewhere, you’ll need to pay postage
- We will only accept returns of the products complete with the accompanying gift with purchase
- Bulk, automated or third-party claims cannot be accepted
- We recommend to obtain and keep your proof of postage until your return is finalised
Can I return my order?
Faulty Goods
Any items which are received broken or faulty will be exchanged or refunded. Please contact us and we will be pleased to assist to arrange a replacement.