After you place an order, you will receive an e-mail from us acknowledging that we have received your order. This does not mean that your order has been accepted.
We will confirm our acceptance of your order by sending you an e-mail that confirms that the products have been dispatched (‘Shipping Confirmation’). It is at this point that the contract between you and us for the sale and purchase of your fragrant treasures, ordered by you, begins.
If you have not received your confirmation email after 24 hours, do let us know by submitting a request here.