EU online returns:
If you wish to make a return for something you bought from our website and you live in the EU, you can use the pre-filled and prepaid return label that you will find inside the envelope. You have 30 days from delivery of your order to make a return.
Please proceed to return the parcel in its original packaging by choosing one of the two options below:
• Send us the parcel from your nearest drop off point: Scan the QR code or visit https://www.ups.com/dropoff
• Schedule a collection with UPS: https://www.ups.com/us/en/support/tracking-support.page
Please note that returns are free of charge only from the regions we deliver to.
Please note that returns are free of charge only from the regions we deliver to.
We recommend that you obtain and keep your proof of postage when sending your return. No liability will be accepted for products lost, undelivered or damaged in transport.
