Any return of a gift set must be returned in full including any accessories and/or packaging. We will not accept any incomplete sets for an exchange or refund.
We recommend that you obtain proof of postage when sending your return. No liability will be accepted for products lost, undelivered or damaged in the post.
US online returns:
If you’ve purchased your product online, please return to the address shown below and enclose a copy of your original invoice:
L'Artisan Parfumeur
Attn: Customer Service
c/o CDL Logistics, LLC
23 Roosevelt Avenue
Suite 12
Somerset NJ 08873
We aim to have your refund processed within 14 days of it being received at the warehouse.