UK online returns:
If you’d like to return something you bought from our website and you live in the UK, simply send it to us at:
L'Artisan Parfumeur Returns
C D London Ltd
The I O Centre
Be sure to include both or one of the following:
Your original shipping note
A cover letter with your contact details and order number
You will not be charged for your return. Simply apply the FREEPOST address details above to your parcel and take to any Post Office.
Even though the service is Freepost - the Post Office will still issue a receipt. Please feel free to email us with the copy of the return's receipt once the parcel has been posted.
We recommend that you obtain and keep your proof of postage when sending your return. No liability will be accepted for products lost, undelivered or damaged in the post.